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Productivity score

Each tracked day gets a single score from 0 to 100.

Each tracked day gets a single score from 0 to 100.

Who this is for

Everyone. You always have access to an explanation of your own score; a manager or owner can open the same explanation for a teammate from that person’s page, which needs the permission that lets a role read the team roster — the default Manager role has it.

What you’ll see

It describes the shape of the day — how engaged the tracked windows were, how much of the active time went to work and meetings, and how the apps in use were classified. It is a wellbeing-aware heuristic, not a verdict on a person, and it should never be the only basis for a decision about someone’s employment.

On your own side, the page titled What We See carries a panel headed “Why your score is what it is,” described as “Each signal’s contribution to your composite score — visible only to you. Nothing here is a verdict.” Arrows step you to the Previous day or Next day (next is disabled once you’re on today), with a Today shortcut back once you’ve moved off it.

A manager or owner opens the equivalent panel from a teammate’s own page — the same explanation, described there as “How this member’s composite score was built for the day — the same honest explanation they see.”

Open the breakdown to see what produced the number: Activity level, Focus and App quality each show what they contributed that day, and the contributions add up to the score. If a signal wasn’t captured that day, it’s shown as off and not counted rather than as a bad result. Each row also shows the points that signal added, the share it counted for that day, and a short plain-language reason next to it.

Meetings count as work. Breaks and idle time are never a separate deduction — a person who takes a lunch break is not less productive for having eaten. An app nobody has classified counts as neutral, never against the person. And when your organisation has switched a capability off, or someone hasn’t consented to it, the missing signal is shown as “not counted” — it never scores as a zero.

On your own page, if there’s a real score to explain, you’ll also see: “Think this number doesn’t reflect your day?” and a Dispute this score button.

What happens next

The score is calculated on WorkMonitor’s servers from the events already stored for that day, so a modified or tampered agent can’t assert its own number. The weightings are fixed for every customer — they aren’t tunable, and no one can quietly change how your team is scored. Stepping to a different day reloads the explanation for that date without leaving the page.

If it doesn’t work

  • If there’s nothing to explain yet, you’ll see “No score to explain for this day yet”“A score is only shown once there’s activity to explain. There’s no zero here — an empty day is not a bad day, it’s simply no data.”

  • If it fails to load, you’ll see an error banner in its place, reading “The breakdown is unavailable right now.” — or, if your session is the problem, “Your session may have expired. Try signing in again.” — with a Retry button.

  • A manager who doesn’t hold the permission that reads the team roster can’t open a teammate’s explanation at all.

Related

  • The activity board (overview)

  • Today (overview)

  • Raise a dispute about a score

  • Change the day shown in your score explanation

  • Change the day shown when reviewing a teammate’s score

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